JUst got my ryedale -very frustrated

I just got my ryedale today, so I thought I would take it for a test run. Between the machine jamming every 30 seconds, or the pennies (both coppers and zincs) coming out in to the same bucket, I am extremely frustrated, I used this think for an 1 1/2 and got through 6 bucks of coins. Am I missing something here??